Terms & Conditions
- All order will be processed within 2 working Days.
- Our sales representatives will contact you and a written confirmation will send to your email for confirmation.
- Upon ordering, kindly furnish with (1) Full name (2) contact number (3) Email address.
- For urgent orders of less than 3 working days, kindly contact our sales representatives Ms.Vem 83230681 or Farhan 80222019 or email at events@jeewa.sg cc to accounts2@jeewa.sg for assistance.
- Upon confirmation, strictly no decrease in the number of pax.
- Any increment of pax has to be made at least 2 working days in advance and is subject to our availability of the ingredients.
Cancellation Policy:
- 50% of invoice amount will be charged for cancellation made after confirmation
- The management reserves the right to replace the menu items should it be unavailable at the time. We will inform you should this happen.
Covid‐19 Clause
- Donations will proceed without the physical presence of Donors.
Meal’s Order
By informing us earlier, it allows us to plan our preparation time
- Kindly inform our sales representatives:
- Type of menu
- Numbers of donations/ amount
Based on NEA guidelines, for caterings with warmers, food best served within 4 hours upon arrival.
For catering without warmers, food best served within 1 hour upon arrival.
Payment
- Upon confirmation, Full payment via credit card, bank transfer, and Pay now/Paylah (UEN‐199404504Z must be made 2 days after confirmation of event to Jeewa Ltd, UOB current account: 106‐307‐370‐4. Otherwise the slot will be released.
- Please email the confirmation payment via bank transfer or CDM receipt to events@jeewa.sg & accounts2@jeewa.sg